Effective Date: June 15, 2026 Program Name: New Edge Rentals Tenant Notifications Company Name: New Edge Rentals LLC Website: https://manage.newedgerantals.com Contact: support@newedgerantals.com Mailing Address: PO Box 698, Somerset, Kentucky 42502 1. Program Description New Edge Rentals LLC offers SMS/text messaging for tenant-related communications. These messages may include: Upcoming rent reminders Overdue rent notices Tenant portal login links Maintenance scheduling notices Maintenance status updates Property access notices Account-related notifications Lease or rental-related reminders Other tenant service communications These messages are intended for current tenants, applicants, occupants, guarantors, or authorized rental account contacts who have provided consent to receive text messages. 2. Opt-In Consent By providing your mobile phone number and agreeing to receive text messages from New Edge Rentals LLC, you consent to receive SMS/MMS messages related to your rental account, tenancy, maintenance, tenant portal, rent status, and other tenant-related services. Consent may be provided through methods such as: Tenant portal registration Lease paperwork Rental application forms Online forms Written consent forms Verbal consent documented by our office Texting us first about tenant-related matters Other approved opt-in methods Consent to receive text messages is not required as a condition of renting unless SMS communication is specifically required for a particular optional service. 3. Message Frequency Message frequency varies. The number of messages you receive depends on your account activity, rent status, maintenance requests, scheduled maintenance, tenant portal activity, and property-related needs. 4. Message and Data Rates Message and data rates may apply. Charges are determined by your mobile carrier and mobile plan. Contact your mobile carrier for details. 5. Opt-Out Instructions You may opt out of SMS messages at any time by replying: STOP After you reply STOP, we may send one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again. Opting out of SMS messages does not stop other legally permitted or required communications, including notices by mail, email, phone, tenant portal, or other methods allowed under your lease or applicable law. 6. Help Instructions For help, reply: HELP You may also contact us directly: Email: support@newedgerantals.com Website: https://manage.newedgerantals.com 7. Supported Carriers SMS delivery is subject to mobile carrier availability. Wireless carriers are not liable for delayed or undelivered messages. 8. Privacy Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. Privacy Policy: https://manage.newedgerantals.com/privacy-policy We do not sell, rent, trade, or share mobile phone numbers, SMS consent, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. 9. User Responsibilities You agree to provide accurate contact information and notify us if your mobile number changes or is no longer assigned to you. You agree not to use our messaging service for unlawful, abusive, fraudulent, harassing, or misleading purposes. 10. Tenant Portal and Login Links Some messages may include links to the tenant portal, payment portal, maintenance portal, or account-related pages. You are responsible for keeping your login credentials secure. New Edge Rentals LLC will never ask for your full password by text message. 11. Maintenance and Account Notices SMS messages may be used to provide convenient reminders and updates. However, SMS messages may not replace legally required notices unless allowed by your lease and applicable law. 12. Changes to SMS Terms We may update these SMS Terms and Conditions from time to time. Updates will be posted on our website with a revised effective date. 13. Contact Information For questions about these SMS Terms and Conditions, contact: New Edge Rentals LLC PO Box 698 Somerset, Kentucky 42502 Email: support@newedgerantals.com Website: https://manage.newedgerantals.com